FIRST TIPS WHEN CONNECTING WITH A PROXY

The objective of contacting a Proxy through outreach programs or professional services is to engage in a preliminary conversation about your reason for using violence. Although everyone will have a different experience when connecting with proxies, here are some points to expect when calling a crisis prevention service:

BE PROACTIVE

If a conflict with another person shows signs of escalation or you have thoughts of harming yourself or another individual, call a proxy as soon as possible.

BE HONEST

Licensed and trained proxies may ask uncomfortable questions as part of their procedure in evaluating and better understanding your situation. It is important to be honest with your thoughts, behaviors and intentions in order to get the best help available.

BE OPEN TO NEW OPTIONS

Proxies must be able to recognize their own limitations in helping someone through a situation. If one proxy cannot help you through your conflict, the proxy should refer you to the more suitable professionals and services.

TAKE NOTES

Take notes of the advice, information and referrals provided by your proxy.

BE PATIENT

If placed on hold during a phone call with your proxy, do not hang up. Remember there are other individuals like yourself suffering through potentially similar situations.

BE CONFIDENT

Proxies should be trained and skilled in creating a safe space for honesty. Make sure to find a proxy that you feel confident in sharing the details of your situation.